Design Glossary
60 terms across design disciplines, methods, deliverables, and business concepts.
AllDesign DisciplinesProcess & MethodsDeliverables & ArtifactsBusiness & EngagementIndustry-Specific
2 terms starting with "J" in Process & Methods
J
Jobs to be Done
ProcessA framework for understanding customer needs by identifying the specific tasks customers are trying to accomplish, rather than focusing on demographics or product features.
Journey Mapping
ProcessA visual diagram that maps out every step a user takes when interacting with your product or service, from initial awareness through to completion and beyond.